Jumat, 19 Februari 2016

CONTOH EXPRESSION OF MAKING AND RECEIVING A CALL TO MAKE AN APPOINTMENT

CONTOH EXPRESSION OF MAKING AND RECEIVING A CALL TO MAKE AN APPOINTMENT


#contoh 1

Receptionist  : good morning. Welcome to the grand hotel
Guest              : hi, good morning. I would like to make reservation for the third
                           weekend in september. Do you have any vacancies?
Receptionist  : yes sir, we have several rooms available for that particular
                           weekend. And what is the exact date of your arrival?
Guest              : the 24 th
Receptionist  : how long will you be staying?
Guest              : i will be staying for two nights
Receptionist  : how many people in the recervation for?
Guest              : there will be two of us
Receptionist  : and would you like a room with twin beds or a double bed?
Guest              : a double bed, please
Receptionist  : okay sir.




#contoh 2

A : purba restaurant. May i help you?
B : hello, i would like to make a lunch reservation
A : of course, what afternoon will you be joining us on?
B : we will need the reservation for tomorrow evening
A : what time would you like the reservation for?
B : we would prefer 1.00
A : how many people will you need the reservation for?
B : there will be 5 of us
A : fine, i can seat you at 1.00 tomorrow.  So,  would you like to give me your
      Name?
B : thank you. My last name is sani
A : see you at 1.00 tomorrow, mr. Sani
B : thank you very much.  I appreciate your help
A : with pleasure, sir


#contoh 3

R -> receptionist
G -> guest

R:  hello, galaxi inn. May i help you?
G: hello, i would like to make reservation a room for two on the first weekend
     in December
R: okay, let me check our computer here for a moment. The first weekend in
     December, right?
G: yes, that's right
R: hmm.. sorry, the first weekend in december all booked
G: oh my god, how about the second weekend
R: oh, okay. Let me see here. And what is the exact date of your arrival?
G: the 16 th.  Are you all booked too?
R: well, we have one standard room and one vip room
G: can you tell me about the facilities of vip room?
R: sure, the facilities in vip room there are AC, hot and cold shower, television,
     WIFI, complete with kitchenette, and the view is great
G: how much is that?
R: it's only $600 dollars
G: okay that will be fine
R: all right, could i have your name, please?
G: yes,  Nayla Amania
R: okay, mrs. Nayla. We look forward to seeing you on december 16 th
G: thank you very much, i appreciate your help
R:  with pleasure, miss
G: okay, goodbye

#semoga membantu guys
   

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